Category: Staff

August 31, 2010

ChurchSafety.com’s Top 10 Training Resources

What other church leaders are reading and using to keep their congregations safe.

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ChurchSafety.com provides expert guidance and risk management information on a broad range of safety topics. We’ve compiled the Top 10 most-downloaded resources from ChurchSafety.com during the past year. Find out what other church leaders have read and used to train staff and volunteers and to develop a safe environment for ministry:

10. Confronting Gun Violence at Church

While the number of incidents involving guns at churches remains small, information and preparation are still vital. Begin by assessing the current security of your church. This download gives helpful advice on how to plan for the unexpected, whether or not your church should hire a security guard, and how to deal with the media in the aftermath of violence.

9. Screening Underage Workers

Children are often the most vulnerable members of our congregations, and their presence also presents some of the most serious liability risks. Most churches use minors to assist in various children's or youth programs. Screening these workers will help prevent youth-peer sexual harassment. Institutions can be found guilty of negligence in these cases for not providing security against such abuse. Learn practical steps to properly screen underage workers and access helpful templates for references and interviews.

8. Creating a Safety Team

When crisis arises, are you prepared? Don’t be taken by surprise next time. Learn to respond appropriately to situations ranging from common medical emergencies to crisis involving gunfire. Every church can benefit from forming a safety team that is trained to respond appropriately to various emergencies. This download will discuss the importance of having a team that can handle situations requiring security intervention, medical response, or evacuation.

Continue reading "ChurchSafety.com’s Top 10 Training Resources" »

August 26, 2010

The Your Church Blog's Top 10 Posts from Its First Year

The topics that most interested readers like you during the past year.

I love milestones. And I'm a sucker for top 10 lists (thank you very much, David Letterman). Since today is August 26, it means the TheYourChurchBlog.com turns 1. Naturally, I went back and looked at our 10 most popular posts for the first year.

But before I do, a few observations about our past year:

1. Subject popularity appears diverse: 3 of the Top 10 posts fall under the Law Category, with 2 each under Finance and Safety, and 1 each under Staff and Office (the other post was a general one and didn't fall under one specific category);

2. Our highest traffic day came on February 23, on the heels of our post "Oregon Case Provides a Powerful Reminder to Churches," which reviews the implications of an appeals court's ruling that allowed a pastor's victory in a defamation lawsuit against his former church to stand.

3. The post garnering the most comments was "Where You Work Best," which discusses the pros and cons of worshipping at the church where you also work.

Without further delay, here are TheYourChurchBlog.com's Top 10 posts during its first year:

10. Legally Host a Super Bowl Party: If your church is hosting a Super Bowl party this year, you will need to abide by three simple guidelines to avoid violating copyright law ... read more

9. The Top 7 Resources to Combat Church Embezzlement: Earlier this month, we looked at two recent cases of church embezzlement, and the "zero tolerance" stance judges are starting to take against these crimes. Unfortunately, yet another big headline has since emerged ... read more

8. 10 Questions to Ask About Your Church's Communication: As you approach 2010, consider these 10 questions to discuss your church’s communication efforts ... read more

7. What Will the New Health Care Bill Mean for Churches?: Now that President Obama has signed the health care reform bill into law, many churches are wondering what the impact will be on staffing costs. ... read more

Continue reading "The Your Church Blog's Top 10 Posts from Its First Year" »

August 24, 2010

People You Don't Want in Your Ministry

How pedophiles exploit churches--and what to do about it.

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Like a triple espresso on an empty stomach, some news stories make my hands shake.
In our paper yesterday, I read about a Boy Scout camp director recently arrested for possession of child pornography. The FBI raided the camp to confiscate his computers. This man also worked at a YMCA.

Get ready to tremble with me.

Leadership from both organizations described how he passed extensive criminal background checks. One group performs them periodically and requires annual youth protection training. The suspect worked there for seven years. A senior leader remarked that, unfortunately, no manual exists for them to see exactly what a pedophile looks like.

By now, you likely see the connection between this news story and your ministry. You perform criminal background checks (right?), you conduct child protection training (right?), and the potential still exists for the wrong people to make it into your ministry.

Continue reading "People You Don't Want in Your Ministry" »

August 19, 2010

A Fast (and Free) Way to Assess a Church's Health

Discerning a church's spiritual vitality beyond "nickels and noses."

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"Recent church assessments, such as Natural Church Development, Church Health Assessment Tool, Transforming Church Index, and REVEAL's Spiritual Life Survey, are very helpful—if your church has the time, money, and motivation to hire a consultant and/or get people to take surveys," Kevin Miller recently wrote in Leadership. "Many pastors, though, need a measure that is free and simple, more complete than weekly attendance but just as easy to determine."

Miller, the former publisher of Your Church who now serves as assistant pastor for a church in Wheaton, Illinois, set out to do just that. Inspired by the story of Virginia Apgar, the anesthesiologist who developed a five-point check for newborns (which is now largely credited with radically reducing infant mortality rates in the United States), Miller developed two different "Apgar" scores that churches can use.

They're free, and provide instant results.

The first, based on Acts 2, can be taken here: http://bit.ly/cTKOB8

The second, based on Revelation 2, also can be taken here: http://bit.ly/cTKOB8

What's your church's Apgar? As church administrators, executive pastors, or pastors, do you find this way of assessing your church's vitality a helpful alternative to the "nickels and noses" (budgets and attendance) approach commonly used?

August 17, 2010

Bothered by the Business of Church

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I’ll admit that I like to pull a Scarlett O’Hara when it comes to the less attractive side of church leadership, like getting the parking lot paved or turning in a budget. “Fiddle dee dee!” I shrug. “I can’t think about that now! I’ll think about that tomorrow…”

I think the business of church can be excruciating. What do you get when you take a room full of over-committed volunteers, mix in some underpaid staff workers, and toss in hundreds (or thousands) of church-goer expectations? How about business leaders who are used to managing corporate dollars combined with under-resourced and over-ambitious “kingdom” plans? Welcome to church business.

Continue reading this post at GiftedForLeadership.com.

August 12, 2010

Can Google Hurt a Church Leader's Job Search?

Weighing online realities about our reputations--and ourselves.

I keep my CV updated. People often need it to introduce me for conferences. The strange thing is, in this era of shared information, I often do not know where my work has been published. My mother recently let me know that I had an article in an Assemblies of God journal. I had no idea. The viral nature of our information is the magical part of the web. But there are difficult things about it too.

I have friends who make sure that they are on top of each time someone is talking about them on the Internet. I'm not so vigilant. I usually run into stuff by accident, and recently there has been some rather strange things popping up. A "heresy hunter" has been trolling my information. He finds it offensive that I am a woman minister, so he writes unflattering portrayals of my work, peppered with name-calling. The site looks legitimate, and the blogger maintains that he is the pastor of a church, but when you try to look up the congregation, it's actually a Chinese restaurant. As a writer, I shrug and think, Any publicity is good publicity. But as a pastor, I'm not so sure. As church leaders, what we do hinges on our reputation.

This experience has made me wonder: what happens if someone on a search committee Googles the name of a candidate who has been attacked by a vicious blogger? How much will that weigh on the committee's decision? We can usually control what sort of information we put on the Internet about ourselves, but we cannot control what people say about us. We also have very little legal recourse in these situations (to dig deeper, see Daniel Solove).

How do we lead religious institutions in the Google generation? There are a few possibilities:

Continue reading "Search Committees and Google," at Off the Agenda, our sister blog. This article originally appeared in Faith & Leadership (reprinted by permission).

August 5, 2010

When a Staff Person Isn't Doing the Job

Steps to follow before taking drastic measures.

Our sister site BuildingChurchLeaders.com recently released a bundle of training resources titled "Essentials for Church Staffing." It includes the survival guide "Dealing with Staff." Below is an excerpt from one of the articles in that guide, suggesting what to do with an underperforming church employee before you get to the point of firing him or her.

From time to time, I suspect a staff member is malfunctioning. This hardly constitutes evidence for firing, although it may eventually lead to it. What are the steps to take before that drastic measure is called for?

* Quietly investigate. As soon as I suspect trouble, I put my ear to the ground. I ask questions of secretaries or other staff. I do so quietly and casually, asking, "What's going on with So-and-so? How are his groups doing? Anything new coming on line? What's happening in the department? How many people were in his last class?"

* Meet with staff. If two or three staff members suggest there are problems with the person in question, I call a meeting of the entire staff, not including the person in question. I ask how serious the problem is. Is it worth looking into, or should I just forget about it? That's usually when something comes out.

Continue reading "When a Staff Person Isn't Doing the Job" »

July 29, 2010

5 Ways to Develop Better Interns

How churches can commit better to the internships they use.

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I’ve recently thought about the use of interns, which happens frequently today in many churches. I know why: it’s a win-win. The intern gets experience, churches get more hands and (let’s face it) cheap labor, and everybody benefits.

That is, except if we violate some of the most basic tenets of good people management.
In light of some things I’ve observed recently and over the years, here are five ways churches can commit to creating internships that work well for everybody:

1) Commit to mentoring them. When you accept an intern on your staff, don’t just use the person to accomplish a task. An intern is not a traditional employee. Your commitment must include mentoring and coaching. It’s a commitment to a process, not just a project. The goal is to shape this individual into a more effective, productive future employee, not just get something from him or her today. That happens through a relationship, which is what an internship is about.

2) Commit to a specific time period. Unless the intern is stealing, lying, or doing something else worthy of dismissal, stick with the person for the duration of the internship. Don’t let someone go halfway in because they’re not meeting your expectations. Coach the person toward your expectations. If it still doesn’t go well, chalk it up to experience. Refuse to offer a recommendation. But don’t cut the individual loose. That’s desertion, not good management.

Continue reading "5 Ways to Develop Better Interns" »

July 20, 2010

Should Churches Increase 2011 Budgets?

What church leaders around the country plan to do next year.

Christianity Today, our sister publication, recently asked several financial advisers, researchers, and other observers to weigh in on whether churches should increase their operating budgets next year. Here are their responses:

"What we see is cautious optimism on the part of our church members. Donations seem to be trending upwards somewhat. Some of them are still down five to 10 percent compared to a year ago, but there is increasing optimism on the part of churches as we see some positive trends in the giving."

Dan Busby, president, Evangelical Council for Financial Accountability, and an Editorial Advisor for Your Church

"The years of prosperity concealed underlying internal issues that are the real reason giving is down at some churches. During the time the economy was good and offerings were increasing, statistics say the offerings were not increasing on a per-giver basis. … They were growing their operating budgets by growing numbers of people. When the lean resource environment sets in, scarcity begins to clarify everything. For some of these churches, it clarifies that they haven't been healthy for a while, and the abundance of money was just covering it up."

Jim Sheppard, CEO, Generis

"Our church will not. In October 2008 there was a tsunami that hit Wall Street, and almost overnight there was crisis. That did not happen to churches. Churches do not experience tsunamis, but they are experiencing rising floodwaters of financial challenges. It isn't like bam, they all got slammed; it's like people aren't giving as much. Some of our people are out of work. There's not any one cataclysmic event, but rising floodwaters of economic difficulties that are more and more affecting churches."

Brian Kluth, founder, Maximum Generosity, and a Contributing Editor to Your Church

Read responses from Crown Financial Ministries' Chuck Bentley, The Financial Seminary's Gary Moore, Barna Group's David Kinnaman, Leadership Network's Chris Willard, LifeWay Research's Scott McConnell, and Generosity Monk's Gary Hoag at the full article here, then tell us what your church anticipates for its 2011 budget.

July 13, 2010

Impact of Health Care Reform Issues for Nonprofits

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Editor's Note: Richard Hammar reviews the 2,500-page health care reform legislation that President Obama signed into law in March 2010 in the feature article of the July/August issue of Church Law & Tax Report. Rich's health care reform analysis also is available for individual purchase in Health Care Reform: How the new laws will affect your church--Feature Report.

H.R. 4872, the Health Care and Education Reconciliation Act of 2010 (Reconciliation Act, P.L. 111-152), is a massive overhaul of the U.S. health care system affecting nearly all taxpayers, many employers, and many elements of the health care industry. The Reconciliation Act modifies legislation signed into law on March 23, 2010 that contains the bulk of the health reform law, H.R. 3590, the Patient Protection and Affordable Care Act (Health Care Act, P.L. 111-148).

The federal health care reform law and other recent tax acts will have a substantial impact on churches and ministries. Here are the main issues you may wish to consider:

1. Which organizations are subject to the employer mandate to offer "minimum essential coverage" under a health plan? Only an "applicable large employer" (employing an average of at least 50 full-time employees during the preceding calendar year) is subject to the requirement to offer coverage beginning in 2014. Most small organizations, since they have fewer than 50 employees, are thus exempt from the employer requirement.

Continue reading " Impact of Health Care Reform Issues for Nonprofits" »

July 8, 2010

Is Your Church Giving Raises This Year?

How different churches plan to approach pay increases in 2010.

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An interesting post recently surfaced in the Church Admin discussion group hosted on Yahoo:

"Situation: Our church is currently very close to our income and expense budget for the current year (fiscal year end in December). Last year, the board chose NOT to give any pay increases, but this year, some of them want to do so in next year's budget.

One board member feels that since some of our congregants are out of work, that we shouldn't give salary increases, even though according to our budget projections, there is no financial reason not to. He is very vocal that we shouldn't even consider raising anyone's pay.

Is anyone willing to share whether or not they are giving pay increases, and the rationale behind their decision? I'm especially interested in hearing from churches who are doing okay at meeting their budgets, and whether or not they are considering pay increases."

The administrator's question is an interesting one. If the economy is beginning to thaw—and there is still debate about whether that's actually the case—then should churches currently meeting their budgets consider pay raises for staff? Our 2010-2011 Compensation Handbook for Church Staff, which surveyed nearly 5,000 churches across the country, showed a small decline in salaries in 2009 (after a slight gain in 2008). This means many church staff members haven't received a bump up in pay in quite some time.

Here's how other church leaders responded to the question:

Continue reading "Is Your Church Giving Raises This Year?" »

July 1, 2010

Part 4: Doing Staff Reorganizations Well

Forming the team responsible for the church’s vision.

Editor’s Note: Paul Clark, the Operations Pastor at Fairhaven Church in Ohio and a Contributing Editor to Your Church, recently underwent a major staff reorganization. In a four-part series that started three weeks ago, he explained what Fairhaven sought to change, and the first step for making that change—the dissolution of the executive team. Two weeks ago, he addressed the establishment of new title structures. Last week, he explained how Fairhaven created a Management Team. In today’s concluding article, he explains how Fairhaven created a Lead Team.

Step Four: Creation of a Lead Team

The final step involves how Fairhaven sets the vision and direction for the church. The new Lead Team is comprised of a mixture of individuals who are invited to participate based on their experience, gifting, vision, and their strategic role in the broad scheme of ministry. It includes both men and women, ranging from Boomers to Gen X. It's an eclectic group, each representing a unique vantage point on Fairhaven and culture.

The Lead Team deals with four strategic questions:

Continue reading "Part 4: Doing Staff Reorganizations Well" »

June 24, 2010

Part 3: Doing Staff Reorganizations Well

Forming an effective team to implement vision.

Editor’s Note: Paul Clark, the Operations Pastor at Fairhaven Church in Ohio and a Contributing Editor to Your Church, recently underwent a major staff reorganization. In a four-part series that started two weeks ago, he explained what Fairhaven sought to change, and the first step for making that change—the dissolution of the executive team. Last week, he addressed the establishment of new title structures. Today, he explains how Fairhaven created a management team.


Step Three: Creation of a Management Team

Steps three and four reshape how we plan and execute our ministries. They involve establishing two functionally driven teams for vision and implementation. We’re calling these two teams the Lead Team (vision) and the Management Team (implementation).

Both teams are comprised of individuals who are invited to participate, not because of title, but because of their responsibilities, their gifting, or their ability to contribute to the goals of the team. These teams will be fluid, in that they can change at any time, based on the dynamics of our staff. We can make changes to both teams and not have to tweak our organization chart or our titles. New members can be invited to sit in, perhaps based on a particular discussion that’s relevant to them or to which they bring some expertise or special interest.

Unlike the former Executive Team, this new structure provides the possibility for greater flexibility and nimbleness, with less formality. The key is to have the right people around the table at the right time.

Continue reading "Part 3: Doing Staff Reorganizations Well" »

June 22, 2010

Healthy Board, Healthy Church

Every church needs a strong board, united in purpose.

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Many churches are afflicted by “dragons,” well-meaning saints who, one way or another, undermine the ministry and sap the vitality from a congregation. To make a church healthy, the place to start is by building a healthy board. Cohesiveness among the spiritual leaders of the congregation is a healthy core for healing the rest of the body and for fighting the infectious attitudes that spring up from time to time.

Some pastors go too far and "stack" the board with friends who can be trusted never to disagree.

"Every member of my board is someone I've personally led to Christ, and I've never had trouble with them," boasted one prominent Southern pastor to a group of seminarians. "I held one man in my arms as he went through delirium tremens. Now he's on my board, and I can count on his vote. He owes me."

Such crass political maneuvering is not only repugnant, but in the long run, runs against the pastor's best interest. The best board is not one where everyone plays follow-the-leader. A board that always votes unanimously the pastor's way will only be as strong as the pastor's personality. When the pastor is overwhelmed, run down, and needing guidance, a collection of clones won't be adequate.

At the same time, healthy boards are united in purpose and plan, respecting one another's differences. The strongest board is a team of coworkers willing to honor God not only with their decisions but the decision-making process. Their relationships are as important as their righteousness, and the relationship between pastor and board is cemented with trust; without that, the pastor's ministry will inevitably come unglued.

Continue reading "Healthy Board, Healthy Church" »

June 17, 2010

Part 2: Doing Staff Reorganizations Well

Why churches should re-evaluate the staff titles they use.

Editor’s Note: Paul Clark, the Operations Pastor at Fairhaven Church in Ohio and a Contributing Editor to Your Church, recently underwent a major staff reorganization. Last week, we published the first in a four-week series on what Fairhaven sought to change and how. Step One involved dissolving the executive team. Today, he writes about Step Two.

Step Two: Establishing a New Title Structure.

Titles can be extremely difficult to manage as a staff’s size increases and roles become more diverse and specialized. In order to reduce some of the problems mentioned in Step One, we decided to simplify and de-emphasize titles. Five general titles will remain, with clearly defined parameters. All staff will fit into these five employment categories:

Lead Pastor: This designation is reserved for the individual providing overall organizational leadership and reporting directly to the Governing Board.

Pastor: This designation is reserved for individuals who: 1) possess Bible college or seminary education; 2) are licensed (or are in the process of licensure by the District), making them eligible to perform sacerdotal functions; and/or 3) manage ministries and/or have other paid staff under their supervision.

Continue reading "Part 2: Doing Staff Reorganizations Well" »

June 15, 2010

Making Smartphones Smart for Ministry

Useful apps for the iPhone and other phones church leaders use.

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Editor’s Note: Since its launch in 2007, the iPhone has changed the way we use mobile phones, creating a wave of applications and other features that turn these devices into mobile computers. With Apple upgrading its iOS4 software on June 21 (Wired recently compared iOS4 to Google Android’s 2.2), and launching sales of the iPhone 4.0 on June 24, we asked Carol Childress, a self-professed “iPhone junkie,” to share some of the apps she believes can help church leaders.

Time magazine named the iPhone the invention of the year in 2007. Just writing that sentence sounds like ancient history, and it is, in terms of innovations in current technology. I have fond memories of standing, sitting, reading, listening to music, and chatting with others who waited in line with me for the better part of June 29, 2007, to buy my first iPhone.

Despite all the hype at its release, I don’t think Steve Jobs, AT&T, or few others really understood how quickly the iPhone and other smartphones would change the telecommunications industry. The telephone now is almost the least functional feature of my iPhone. Actual telephone usage on all wireless phones is declining. In 2009, for the first time in the United States, the amount of text, e-mail, streaming video, music and other services on smartphones and other mobile devices surpassed the amount of voice data in cell phone calls.

A major reason for this shift is the introduction of third-party applications that convert an iPhone and other smartphones into a computer, a book, a wallet, a movie screen, a photo album, a remote control, or almost anything you can imagine in a single, hand-held device. Because of these apps, my phone has become the single-most indispensable tool I own. The same likely is true for ministry leaders who use smartphones. For leaders who have been reluctant to move to a smartphone, the scope of available apps, new smartphone models, and the increasing competition between carriers may be compelling enough to make the switch.

There are more than 225,000 apps available through the Apple App Store and more than 5 billion apps (that’s with a ‘b’) have been downloaded since it opened in July 2008. Paid apps account for almost three of every four available apps and the average cost of a paid app that is downloaded is $3.04. There are also more than 50,000 Android apps now available (Android apps are available off of their developers’ sites, from Google, Motorola, and a variety of other places).

With so many apps available, and 15,000 new ones submitted weekly to the Apple App Store, it’s hard to know which ones to download, which ones to keep, which ones to use to improve productivity, and which ones to help manage your life and time. Of the more than 250 apps I have downloaded, I have found several to be consistently useful in life and ministry.

Continue reading "Making Smartphones Smart for Ministry" »

June 10, 2010

Part 1: Doing Staff Reorganizations Well

One church's reorganization challenges staff titles and hierarchies.

Editor’s Note: Paul Clark, the Operations Pastor at Fairhaven Church in Ohio and a Contributing Editor to Your Church, recently underwent a major staff reorganization, and reflected on the changes through his blog, http://visionmeetsreality.org. Starting today, and continuing for the next three weeks, we’ll run a four-part series, “Doing Staff Reorganizations Well,” which details what Fairhaven learned and improved by evaluating its staff structure. Regardless of size, we think every church can learn from many, if not all, of Fairhaven's lessons.

At Fairhaven Church, we recently implemented a staff reorganization that we started working on last fall. The organizational structure we had when I came almost eight years ago was traditional, with the Lead Pastor overseeing about 10 direct reports. Leadership, mentoring, and oversight was limited to what he could do, given his own workload and time constraints. The joke was that it had been years since he had ventured into certain ministry areas of the church, even though those ministry leads reported directly to him.

When David Smith became the Lead Pastor, he reorganized, adding an Executive Team so that he could pour himself into four other guys, who would then provide leadership, mentoring, and oversight to the rest of the staff. It's a model that's worked well for us for most of the last five years.

Last fall, David and I stole away for a day and asked ourselves this question: "What organizational changes do we need to make in order to be an effective staff serving a church of 6,000?" Our current attendance is about 4,500. We filled an 8-foot whiteboard several times as we worked to answer that question. We took an honest look at what we do well, what we struggle with, and how well we are positioned to respond to the growth God is giving us. We worked through staffing and organizational issues down to a micro-level. It was an exciting day.

After a process of explanation and approval that involved the Personnel Committee and the current Executive Team, we presented our organizational restructuring to the staff. We noted that the church has grown quickly over the last few years and that many new staff have been added to respond to the growth in ministries. Although the staff continues to be healthy and the ministries are effective, we nevertheless identified some important organizational goals as we considered who we want to be in the future:

Continue reading "Part 1: Doing Staff Reorganizations Well" »

June 7, 2010

6 Questions to Ask in a Coaching Relationship

Dave Ferguson explains how "Coaching Conversations" help equip lay leaders.

At Community Christian Church, we value a culture that commissions each man, woman, and child for an outreach effort that they feel God has called them to fulfill. Part of that culture involves what I call “leading with a yes,” because as a pastor, I regularly get approached by people who ask whether their outreach idea is worth pursuing. By saying yes when they come to us with a worthy idea, we give them the affirmation they need to move forward.

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But that doesn’t mean our “yes” guarantees them funding from the church, or the hands-on assistance of staff leadership. It’s just not always possible. When I’m asked how we train people to pursue their ideas, given these limitations, I tell people we error on the side of relationship, meaning we ask people to have relationships: an apprentice that they are developing and a coach that is developing them. If we can put someone into a coaching relationship, be it weekly or monthly, then that helps give needed support for various ministry efforts.

Community has developed a coaching model that guides both sides, whether it’s a staff member overseeing a lay leader, or a pastor overseeing a staff member. Part of that model involves the coach asking these six questions each time they meet with the leader they’re overseeing. We find these “Coaching Conversations” help develop these leaders, and they significantly enhance the experience for everyone involved:

Continue reading "6 Questions to Ask in a Coaching Relationship" »

May 11, 2010

8 Resources for Peacefully Resolving Church Conflicts

The definitive collection to guide leaders before, during, and after turbulent times.

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In our ongoing conversations with church leaders, as well as our collaboration with colleagues at Leadership Journal, OutofUr.com, and BuildingChurchLeaders.com, we know conflict remains one of the biggest detractors from a healthy church office environment. So we're keenly aware of this issue, and why it matters a great deal to church leaders like you and me.

I was reminded—again—of the significance of this issue last summer, when I attended the National Association of Church Business Administration's annual conference. Ken Sande, president of Peacemaker Ministries, offered a keynote address on the urgency with which church leaders should address conflict and resolve it peacefully. Otherwise, congregations face unnecessary heartache, and the testimony given to the communities surrounding them becomes stained.

One point that Ken offered during his speech remains firmly planted in my mind: "Reflect much on Jesus and his gospel, and you will reflect much of Jesus and his gospel."

Since then, we've offered two pieces on the subject of healthy conflict resolution, and in a recent phone interview I did with Ken, he offered additional resources to help church leaders. Here's a helpful look at all of them:

Continue reading "8 Resources for Peacefully Resolving Church Conflicts" »

May 7, 2010

Your Church Celebrates Four Awards

Our quarterly church management magazine receives four honors.

Many of you may not know this, but Your Church magazine, like many other publications at Christianity Today International, is a member of the Evangelical Press Association, "the world's largest professional organization for the evangelical periodical publishing industry," as its website reports.

Each year, the EPA honors the best work from the prior calendar year. On Thursday, we learned Your Church received four awards for work performed in 2009. In all, the EPA judged 734 entries representing 87 publications:

  • Your Church magazine, along with two other publications, received Awards of Merit in the Christian Ministries publication category (Your Church's sister publication, Leadership journal, received an Award of Excellence, the top honor for the category);

In the EPA's "Higher Goals" categories:

  • David Harbaugh, fifth place, for his cartoon, "Church Collateral," which you can see here:
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We're humbled by the recognition, and thankful, too. We pray this work honors the Lord and serves church leaders like you well.

April 15, 2010

Blending Business Wisdom with Spiritual Wisdom

The corporate world says "get the right people on the bus"--but spiritual leadership requires something more.

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"We need more structure in our decision making. Without that discipline, we'll never accomplish anything."

"We're a church, not a business. We need to rely on God. We can't operate like the corporate world."

Ever been on one side or the other of this argument? Or perhaps in the middle? The tensions are present in most churches in America today. As corporate "best practices" are applied to church life, church leaders struggle to make sense of it all.

Continue reading "Blending Business Wisdom with Spiritual Wisdom" »

April 8, 2010

Re-thinking The Ways We Hire Church Staff

What happens when we let gifts and relationships define our organizational structures?

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The single most powerful organizational step your church can take—at least on a human level—is to be organized around the gifts of the Spirit. That means that a church is to be led by people with leadership gifts, taught by people with teaching gifts, shepherded by people with shepherding gifts—the whole nine yards. And that vision is about to change my life.

I'll tell you how in a minute.

I serve as a senior pastor. But I'm not one of those multi-mega-gift guys. I can do about one thing right—and that's on a good day. Whatever gifts I have are primarily centered around communication. So I have been looking and praying for a partner who has great leadership gifts to do ministry with. I love the era in which we get to work. I think it is a time of great innovation in the church. There is something God-like and energizing about creating.

Ron Johnson, the guy who started the Apple stores, says his favorite phrase is "In the beginning … " Part of that innovation involves the people leading in a church. When I was growing up, a group of people forming a church would hire the 'minister' who would do the 'ministry.' But no one would ask what his (it was always a 'him') actual gifts were. The pastor's job description was so big that only Jesus could fulfill it. And I'm not sure even he would want it.

Increasingly churches are recognizing that shepherding and teaching and leading and administrating rarely come in the same package. We have to break old models of church leadership—not to go to new models, but to go back to an even older model—organization around gifts.

Continue reading the full version of this article on our sister site LeadershipJournal.net, where it first appeared.

April 7, 2010

Learning from Lean Staffs during Lean Times

What churches might learn from those that spend less on staffing than the national averages.

With many congregations facing tighter budgets as they weather the worst economic recession in decades, a recent survey of U.S. church leaders shows that a small percentage of churches are able to continue doing ministry while keeping staffing costs—the single-biggest expense for nearly every church—well below national averages.

The “Lean Staffing” survey was conducted in January by Christianity Today International's Your Church magazine and Leadership journal, and Leadership Network. It was taken by 735 leaders of Protestant and evangelical churches.

The results show that 1 in 7 spends less than 35 percent of its annual budget on staffing costs. Historically, churches in recent years spend, on average, about 45 percent of their total budgets on staffing costs—and sometimes more.

The “Lean Staffing” study separated 539 respondents to generate the "lean staffing" comparison: 15 percent of that group spends less than 35 percent on staff, while the rest spend between 35 percent and 65 percent. The study used 35 percent or less as a benchmark since it represents a sizable decrease from national averages and it helps with statistical comparisons, said Warren Bird, director of research at Leadership Network.

Besides identifying churches that spend less on staffing, the study also found “lean-staffed” churches typically spend more on ministry efforts outside of their walls, Bird said.

“There are churches that seem to be healthy and outreach-minded that do, indeed, have a lower percentage of their budget going to staffing costs. It can be done,” Bird said. “That was very affirming.”

You can read the full article, which details the survey’s key findings, and you can read the full, 46-page report for free (note: free registration is required).

Also, you can listen to a 12-minute podcast between Warren Bird and me (note: free registration is required to download the podcast), and read Warren's blog post about the research (and the next steps to further research the topic).

March 30, 2010

Does Strategic Planning Contradict the Holy Spirit?

What the Bible teaches about how churches plan.

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I am neck deep in strategic thinking. The school where I teach is engaged in an aggressive strategic planning initiative. We are working with an excellent consulting team and are asking hard but important questions about the present and the future. But all this has got me wondering about the apostles.

The execution of the apostolic mission seems to have been driven as much by Spirit directed intuition (Paul’s ministry in Phrygia and Galatia) and the apparent vagaries of circumstance (the scattering of persecution) as by planning. It is true that Paul planted churches along trade routes and in major cities. But was this a pre-meditated apostolic “strategy?” Or was it simply a consequence of the natural constraints of travel in his day?

Continue reading "Does Strategic Planning Contradict the Holy Spirit?" »

March 25, 2010

What Will the New Health Care Bill Mean for Churches?

Churches count the cost of coverage.

(Editor's Note: Since this post publishes, we've since released "Health Care Reform: How the new laws will affect your church.")

Now that President Obama has signed the health care reform bill into law, many churches are wondering what the impact will be on staffing costs.

“Does the church have to pay 100 percent of the employee’s premiums?” “Will we be required to cover our entire church daycare staff, which currently does not receive medical insurance as a benefit?” “Will we have to pay large fees and/or provide heathcare for our employees? Health insurance is very expensive and being forced to pay could mean we no longer can afford our small staff.”

These are the kinds of questions and concerns that are surfacing on discussion boards and through readers’ questions to us.

I can appreciate the trepidation many churches are feeling. We are in a very dynamic period, with several state attorneys general having filed legal challenges to the new law in recent days, and Senate Republicans engaging in parliamentary maneuvering. No one can say what the results of these efforts will be.

And, note two additional considerations: First, if the Republican Party regains control of the House of Representatives in the mid-term elections later this year, it will have the authority to defund implementation of many, if not most, of the provisions in the new law. Second, even if none of these roadblocks stop this legislation, many of the provisions in the law do not take effect immediately. Some do not take effect for several years.

The bottom line is that it is premature to say what all of the ramifications of this bill will be.

I am currently reviewing the impact of each provision in this 2,500-page bill on churches, while at the same time monitoring the potential obstacles to full implementation. I will be sharing the results of my analysis in upcoming articles for Church Law & Tax Report and Church Finance Today.

In the meantime, if you have questions on this new legislation, please feel free to submit them to: CLTReditor(at)christianitytoday.com.

March 11, 2010

How Finance, Sexual Wrongdoings Challenged One Church

A pastor's worst nightmare leads to a new beginning.

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My lawyer said, "Just follow my lead and answer the questions he asks, and everything will be okay." I clung to his advice as I entered the smartly decorated boardroom lined with towering bookshelves. The first thing I noticed was the videographer and stenographer setting up their equipment. Then the opposing counsel, who to me represented evil incarnate, walked into the room.

"Please state your full name for the record." His tone and mannerisms suggested this was strictly routine. For the others in the room, this was just another work day. They pushed buttons on the camera, they typed on the stenograph machine, they served coffee, they represented their clients—this was a 9-5 job for everyone in the room. Everyone, that is, except me.

I cleared my throat and said, "Ralph Webster Neighbour III."

"I am sure your lawyer has explained to you the deposition process, but let me explain it again for the record …"

There was that phrase again—"for the record." I thought: This is high stakes. The church's reputation and my future are on the line here! I also knew this deposition was just the beginning; we would walk at least another year through this legal maze.

I couldn't believe this was happening to me—a seventh generation pastor. But here I was, giving a deposition in a sexual misconduct lawsuit. This was not what I signed up for!

This article first appeared in Leadership journal. The full version is available at LeadershipJournal.net. For additional resources on embezzlement and sexual misconduct issues for churches, please visit:

- Secure Your Church Finances
- The Essential Guide to Church Finances
- Sexual Harassment in Your Church
- Boundaries for Healthy Church Relationships
- Child Sexual Abuse Response Plan
- Safe Mentoring Relationships
- Reducing the Risk, a child abuse prevention training program for church leaders.

March 9, 2010

Leading a Holistic Church Staff

Focusing on individual gifts may yield better results.

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Charlie couldn’t lead the church staff. The harder he tried, the more he failed. With 3,000 people in worship each week, the church seemed healthy. The staff, however, seemed emotionally sick and suffered from high turnover. When people left the church staff, they invariably stepped out of full-time ministry. Former staff members expressed bitterness and unhappiness with how they were treated. Charlie knew his ministry was failing. He couldn’t lead and mentor the staff. Charlie couldn’t release the staff to each person’s potential, fully using their gifts for ministry in the church.

Stories like Charlie’s always get our attention, but they don’t provide much positive traction for growth.

I spent some time recently talking with some executive pastors of significant churches around the country to discover their best practices for leading staff. What I found surprised me—not the best practices themselves, but the fact that my independent interviews, without any prodding by me, all connected to one common thread: holistic staffs.

Let’s look at how these leaders develop and oversee holistic staffs, and the lessons we can learn from them for our own ministries:

Continue reading "Leading a Holistic Church Staff " »

March 4, 2010

Is God Calling You To Move?

Determining God’s will for your next job.

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A man 3,000 miles away whom I had never met, the chairman of a pulpit search committee, came to the point quickly on the phone: Would I consider meeting with his group to discuss becoming senior pastor of their church?

This unexpected phone call propelled me into a deep, soul-searching phase. Without any prior experience, I was suddenly faced with one of the most difficult decisions of my ministry career: Should I stay or should I go?

Continue reading "Is God Calling You To Move?" »

February 19, 2010

Responding to Negative Coverage in the Media

Two church communications professionals offer tips.

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Editor’s Note: On February 4, a local television station ran a story about Ed Young and Fellowship Church, the Grapevine, Texas, where he leads. The piece, citing anonymous former staff members, among others, suggests Young leads a lavish lifestyle. Young responded that same day through a post entitled “No Secrets,” on his blog, then addressed it from the pulpit on February 8.

Kevin Hendricks from ChurchMarketingSucks.com, the blog for the non-profit Center for Church Communication, took the opportunity to ask a bigger question—when a church faces negative coverage in the media, how should it respond? Below is an excerpt of the interview Hendricks did with Kem Meyer, the communications director at Granger Community Church in Indiana, and Kent Shaffer, the founder of Church Relevance (you can also read the full version):

If your church were attacked in the local media, how would you respond? We asked two Center for Church Communication board members, Kent Shaffer and Kem Meyer, to offer their perspective:

Continue reading "Responding to Negative Coverage in the Media" »

February 18, 2010

Church Finances Remain Pinched in Early 2010

Nearly a third say December giving fell short of expectations.

A “new normal” is emerging in the church world when it comes to giving, budgets, and generosity initiatives, according to an ongoing survey conducted by Maximum Generosity and Christianity Today International’s Church Finance Today and Leadership journal.

Nearly 800 churches have responded so far to the second annual “State of the Plate.”

Five major developments are emerging from the survey, which asks church leaders and pastors to report on how their giving efforts concluded in 2009 and began in 2010:

1) The poor economy is hurting a growing number of churches. While the headlines may say the economy is improving, its impact hasn’t shown up yet in the offering plate:

- The number of churches reporting a decline in giving this past year has increased to nearly 36 percent of churches surveyed, compared to 29 percent at the same time a year ago.

- Only 38 percent of churches saw giving increase this past year, compared to 47 percent a year ago.

2) Many churches say December year-end giving fell short. While Rick Warren’s December appeal to more than 100,000 e-mail recipients helped his church adequately close the gap on a year-end budget shortfall, many other churches weren’t so fortunate. In the “State of the Plate,” 30 percent of churches surveyed said that their December year-end giving “missed” their expectations. Only 24 percent of churches indicated that year-end giving surpassed their expectation. With nearly a third missing expectations at the end of 2009, many churches likely entered 2010 looking for ways to slow their church spending.

Continue reading "Church Finances Remain Pinched in Early 2010" »

February 11, 2010

Stetzer: Churches Struggle with Fostering Young Leaders

Research on how well churches are developing the next generation.

Recently, LifeWay Research surveyed pastors about the church's leadership development and mission. We asked them to rate their agreement in the following three areas:

1) Investing in leaders through the church

The survey asked pastors to respond to this statement: "I am intentionally investing in leaders who will emerge over the next ten years."

Pastors strongly believe they are doing just that—67 percent strongly agreed and 26 percent somewhat agreed. Wow! That's 93 percent who are convinced that they are investing in emerging leaders. They also affirmed that the church has a responsibility to develop future leaders.

But when asked to evaluate how well the church is accomplishing the task of leadership development, most agreed, but not nearly as enthusiastically. We posed this statement: "The church does a good job fostering and developing new leaders." This time 26 percent strongly agreed and 52 percent somewhat agreed, a drop in overall agreement of 15 percent. In addition, a significant amount of disagreement starts to appear—21 percent either somewhat or strongly disagreed with the statement.

While pastors believe that the church is a place where leaders need to be developed and they see themselves investing in this task, they generally recognize a real deficit in the church's effectiveness in accomplishing it. Although efforts are being made, pastors are not confident that the church is nurturing and growing new leaders adequately.

This article first appeared in our sister publication Leadership journal. Continue reading "Good News, Bad News in Raising Leaders," on LeadershipJournal.net, where the full version appears for free.

February 8, 2010

How One Question Can Make the Recession an Ally

A Harvard concept may help churches clarify, prioritize

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During this season of economic turmoil and ambiguity, one question may have the power to bring clarity—and better priority-setting—for the churches where executive pastors, business administrators, and pastors serve.

That question: What exactly are we trying to accomplish?

David Fletcher, the executive pastor of The Chapel in Akron, Ohio, and a Your Church contributing editor, shared the question last week at his annual XPastor.org conference in Dallas, where about 125 people gathered.

The concept, dubbed “Question Zero,” comes from the Harvard Business School. Fletcher said the timing couldn’t be better for churches to use it. In good times, church leaders usually ask how to make a program or event bigger and better, or how to create the next big thing. But this often results in a focus on “the number of cups of coffee served, rather than the number of people who come back for a second cup,” he told participants.

“We get confused when we try to cater to people,” he said. “We lose track of our mission … How are lives being changed?”

Now, with the hardest economic environment to hit the United States since the Great Depression, church leaders have an opportunity to establish a better focus. “You want the recession to help your church,” Fletcher said.

Continue reading "How One Question Can Make the Recession an Ally" »

January 27, 2010

Top 10 Leadership Books from 2009

Useful titles for the inner and outer lives of church leaders.

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Pastors and church leaders are bombarded by the myriad books published every year and don't have the time and resources required to sift through, purchase, and read all that are of interest. For this reason, Leadership journal (a sister publication of Your Church magazine at Christianity Today International) released the Golden Canon Awards. This is a collection of the top 10 books most valuable for church leaders from 2009.

The 2009 winners were selected by a diverse group of more than 100 pastors and leaders, including contributing editors to Leadership journal. The list divides into two different sections—the leader's inner life that focuses on communion with God, and the leader's outer life that points to church leadership's best practices.

The top inner life book for 2009: Knowing Christ Today: Why we can trust spiritual knowledge, by Dallas Willard (HarperOne).

The top outer life book for 2009: Deep Church: A third way beyond emerging and traditional, by Jim Belcher (IVP).

To view all of the Golden Canon Awards, pick up a free trial of Leadership Journal or see the entire list of winners on LeadershipJournal.net.

"There are countless books published for pastors each year, and we appreciate the chance to recognize and honor those most deserving of attention," says Marshall Shelley, Leadership journal's editor. "We feel these books provide clarity and wisdom in presenting the gospel and leading a church wisely and well."

January 6, 2010

New Survey on Church Staffing

Understanding how lean personnel costs are--or aren't.

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How lean is your church staff? How does it compare with other church staffs? If you've ever wondered about these questions, here's your chance to find out.

The editors of Christianity Today International's Your Church magazine and Leadership Journal are collaborating with Leadership Network to learn about healthy ways churches keep staff costs down. If you'll take a few minutes to tell us about your church, you'll receive a copy of the findings, showing you what other churches have said.

Your replies will be held in the strictest confidence. The final report, and any subsequent articles and presentations, only will give group totals.

Please complete the survey by January 25, 2010. If you have questions or comments, there is contact information provided on the first survey page.

January 5, 2010

What Volunteers Want

Keeping your crew content isn't as hard as you think.

The red leather Bible on my bookshelf evokes twinges of regret. It belongs to Steve, a seminary student who volunteered on our youth ministry team nearly 15 years ago.

As a full-time intern, I was responsible for growing a ministry to a large suburban high school. I had recruited Steve and I admired his heart for God. Together, we decided he would focus on building relationships with the senior boys. Steve was older than most of our volunteers and loved basketball, so we thought he would have natural credibility.

Steve gave it his best shot. He showed up for athletic events, attended our programs, and joined in training sessions. By the middle of the year, however, I could tell his enthusiasm was waning. He showed that hangdog look of someone who feels defeated. He made less time for students. He skipped our end-of-year picnic.

Just before that, Steve had left his Bible in my car by mistake. Long after the picnic was over, I realized that I still hadn't connected with Steve to return his Bible and to thank him for his service. By that time, summer vacations were underway, Steve had finished seminary, and I had no way to find him. His Bible still sits on my bookshelf.

While he probably shared some responsibility, I have come to believe that I bear ownership for Steve's decline in morale. I simply didn't understand volunteers.

Today I still wrestle with the question of keeping volunteers happy and productive, even though I'm now a volunteer. I have the privilege of leading a ministry in our church that is almost entirely led, funded, trained, and staffed by volunteers. I have a deep appreciation for the unpaid workers in the Kingdom. I want to keep them motivated and connected. I am on a personal quest to discover what volunteers really want.

To continue reading this article from our sister publication Leadership journal, click here.

December 21, 2009

Your Church's Top 10 Articles of 2009

Looking back at the articles you read most this past year.

Last week, we wrote about the Top 10 most-read posts on TheYourChurchBlog.com during 2009. This week, we're taking a look at the Top 10 most-read articles from YourChurch.net, the website for Your Church magazine.

For a year riddled with bad economic news, there are a few surprises in these results (hint: Our No. 1 ranked story has nothing to do with the economy, or finances for that matter). What can we conclude from this? Probably not much. Except the fact that church administrators, executive pastors, pastors, and lay leaders wrestle with a variety of challenging, and often complicated, questions on a wide array of topics.

As a not-for-profit ministry, Christianity Today International is thankful it's in a position to help you answer these questions through Your Church, YourChurch.net, and TheYourChurchBlog.com, as well as Church Law & Tax Report, Church Finance Today, ChurchSafety.com, BuildingForMinistry.com, and YourChurchResources.com.

It's our desire to help you keep your church safe, legal, and financially sound. Here's looking forward to 2010!

And now, the Top 10 most-read articles on YourChurch.net during 2009:

10. Why Church Secretaries Quit

9. Virtual Sanity

8. E-give and Take

7. Unoriginal Sin

6. The Technophobe's Survival Guide

Continue reading "Your Church's Top 10 Articles of 2009" »

December 17, 2009

The Top 10 Church Administration Posts for '09

A look at the hottest topics facing pastors and administrators.

As 2009 draws to a close, here's a fun look back at the year's 10 most-read posts on TheYourChurchBlog.com. Doing this kind of review often helps us understand the most pressing issues facing church administrators, executive pastors, pastors, and leaders.

And, it's a nice way to showcase topics that you may have missed the first time around.

Here's the Top 10:

10. How to Interview Your Next Church

9. Report: Giving Steady at Two-Thirds of Churches

8. Prevent Volunteer Burnout

7. Free Excerpt: The Essential Guide to Church Finances

6. 5 Leadership Books Worth Reading

Continue reading "The Top 10 Church Administration Posts for '09" »

December 1, 2009

Resolving Conflict in the Church Office

5 ways to biblically approach a disagreement

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The scenario that got both Sally and Jim both terminated from their company could have run like this:

Jim: All I said was that I needed the documents, completed and signed, by tomorrow night.
Sally: Don’t tell me that’s all you said. You demanded it!
Jim: I asked nicely.
Sally: Yes, but when my boss was here you kissed up to him really well and then asked me nicely. But your e-mail screamed at me.
Jim: Well, you made me do it because you didn’t write back to me.
Sally: I’m your boss and don’t have to get back to you. I tell you what to do.

And so it went, until the screaming attracted the attention of the entire office. Most office conflict doesn’t spiral out of control. But everyone has a conflict in the office from time to time. Even if you don’t have frequent conflict with others, you will be around people who do disagree with one another.

In office conflicts, there are “only” three major causes of conflict. If your office has any of the following, then you will have conflict:

• Money
• Power
• People

Humor aside, everybody is going to have conflict. The book of James gives another example of the source of conflict:

What causes fights and quarrels among you? Don't they come from your desires that battle within you? You want something but don't get it. You kill and covet, but you cannot have what you want. You quarrel and fight. —James 4:1–2 (NIV)

Conflict begins when someone shares their salary with a co-worker, who then becomes envious of the other. Or, one person gets a promotion, while the one who doesn’t takes out their angst on the new boss. It also can start when a subordinate continually makes insulting jokes and jabs, undermining morale.

What should we do when conflict happens? Here are some typical steps to consider when conflict happens in your office:

Continue reading "Resolving Conflict in the Church Office" »

November 24, 2009

5 Leadership Books Worth Reading

Among the crowded field of books on leadership, some stand out.

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Recently I talked with a senior partner of TAG Consulting, Kurt Andre. Among his many talents, Kurt is a certified Executive Leadership Coach. So I asked him which books on leadership he finds the most helpful. Here are his top 5:

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1. Leadership Without Easy Answers, by Ronald A. Heifetz

Seminary equipped me to do many things, but not to tackle the complex challenges in leading the church. Heifetz distinguishes between problems that can be solved through expertise (technical problems) and problems that require innovative approaches, including preserving a church’s unique identity or code and the consideration of the church’s values (adaptive problems). For the church, an adaptive problem could include engaging a community whose demographic no longer reflects the church, buildings whose structure no longer meet the needs of today’s ministry, or navigating the tension between discipleship and outreach. Heifetz identifies four major strategies of leadership: (1) approach problems as adaptive challenges, and diagnose the situation in light of the values involved; (2) regulate the "heat in the kitchen" caused by confronting issues that increase people’s anxiety, by pacing the congregation through change; (3) focus on what is important versus what others say is important to them, and (4) shift the ownership for problems from the leadership (the pastor or elders/deacons or council) to all those affected by the necessary change.

Continue reading "5 Leadership Books Worth Reading" »

November 23, 2009

Is It Time To Build? 10 Questions to Ask

Key questions an administrator or executive pastor should consider.

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In early 2008, we made the decision at Fairhaven Church to move forward with an $8 million construction project, even as the signs of recession popped up everywhere. Reports of other churches delaying or canceling plans for expansion were easy to find. We concluded that we should move ahead carefully, yet confidently.

Why? What questions did we wrestle through that led us to conclude that moving forward was the right decision?

Below are 10 questions to help you galvanize the issues that are important in balancing the uncertainties of the economy with the need for building expansion:

Continue reading "Is It Time To Build? 10 Questions to Ask" »

November 17, 2009

Prevent Volunteer Burnout

Three biblical models for lasting, effective ministry.

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Josh was one of the most zealous workers we'd seen at church, but I realized he was three steps beyond "weary in well doing" when I read his letter: "My walk with the Lord is nonexistent. I've allowed the pressure of church work to crowd out time with God. Now it seems impossible to get back in touch with him. We've also gotten seriously into debt, and I've been trying to do 'ministry' while working five part-time jobs. I'm short with my wife and kids, and we're having problems. I'd like to talk to you."

To keep volunteers from stagnation, frustration, and burnout, I'm learning from several examples in Scripture.

Nehemiah: Create Systems

Jim, who was in charge of our buildings and grounds, once planned a church workday. Several dozen people sacrificed extra sleep for thankless toil. But I was disappointed to find that Jim hadn't organized the activities. A hallway needed painting; there were no paint cans, brushes, or drop cloths. Floors needed mopping; one old mop and pail occupied the janitor's closet. Most of us stood around trying to look busy, thoroughly frustrated. And only two people showed up for the next workday—so I was told.

Nehemiah went about it differently. He created systems. The projected wall was divided into manageable sections with clearly defined tasks. Some were stationed as watchmen, others as soldiers. Others provided food. Workers hauled off debris as it accumulated. Everyone understood his or her part, and the wall went up.

Continue reading "Prevent Volunteer Burnout" »

November 11, 2009

Church Budgets: How Much for Staff, Buildings, and Ministry?

An executive pastor suggests a different analysis of expenses.

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Paul Clark, one of Your Church's contributing editors, wrote an interesting post this week on his blog. Paul is an executive pastor who at one time spent several years in a managerial role with General Electric. His business background gives him an interesting perspective on how churches operate.

This week, Paul challenges three common questions often asked among church administrators: What percentage of a church's budget should go toward personnel expenses? Facilities? Ministries?

He writes:

"Those are great questions, but they are a bit narrow in their scope. The reality is that a church budget is a reflection of the overall strategy and focus of the church in a given calendar year. That focus can change from year to year and consequently, the budget percentages will change accordingly."

Paul then illustrates what he means, making the case for projecting expenses further into the future to truly understand overall budget ramifications.

Earlier this year, Your Church did a comprehensive survey with church leaders regarding church budget priorities.

The average breakdown in expenses for church operating budgets, based on responses from 1,168 church leaders:

- 38% toward salaries and wages
- 12% toward buildings/facilities
- 8% toward utilities
- 7% toward ministries and support

Our survey participants mostly hail from small- to mid-sized churches; organizations like NACBA and Leadership Network, both of which typically survey larger churches, report salaries and wages, on average, take up 45% to 50% of church operating budgets.

Like Paul asks, how does your church assess these expenses, and how those expenses reflect--or don't reflect--the church's direction now and in the future? Is an analysis like Paul proposes more instructive for current and future church budget planning?

November 9, 2009

How to Interview Your Next Church

A seasoned executive pastor shares how he learned about his next job.

One day, I received an e-mail from a senior pastor I didn’t know who leads The Chapel, an 11,000-person church in Ohio. As the founder of XPastor.org, I get a good number of “can you help me?” e-mails. In this case, Paul was looking for a new executive pastor. As I always do, I replied with some ideas on how to find one.

Paul wrote back with more thoughts, and before long, we sensed God was doing something. We began to talk about me coming to partner with him as his executive pastor. This caused me to shift from being an impartial consultant to being personally involved!

Before I took off my XPastor.org hat, I planned how best to approach an interview process. My conclusion: Although this church’s leaders needed to interview me, it was vital that I interview them, too!

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Todd Wagner, the lead pastor of Watermark Community Church in Dallas, once said, “The best place to get fired is in the interview.”

The place to determine “fit” is in the interview, not in the first six months of the new ministry. I had to interview The Chapel so that I could determine my fit.

Continue reading "How to Interview Your Next Church" »

November 5, 2009

10 Questions to Ask About Your Church’s Communications

Use these to help determine direction and strategy in the year ahead

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Editor’s Note: Scott Vaughn, a church communications consultant, recently posed these questions in a discussion forum for church administrators. Vaughn, whose firm helps churches and faith organizations, is quoted extensively in “Bringing Joy to the World: A communications strategy to reach more people at Christmas—and beyond,” which appears in our current issue of Your Church magazine. We thought the questions serve as a helpful, quick assessment for church leaders and administrators; many of the themes addressed here also are covered in other articles of our current issue, including best practices for websites and using tech and nontech approaches for communicating with members and the community:

As you approach 2010, consider these 10 questions to discuss your church’s communication efforts:

1. How does our current communications methodology compare to what we were
doing five years ago? Are we changing with the way people in our church are
communicating?

2. Do we talk about a communications budget as an expense or an investment? Are
we strategic in using our communication to advance our mission to make
followers of Jesus? (Remember, a successful communications strategy leads to increases in participation and giving to the budget).

3. Are we talking with, and listening to, our members and attendees and making
adjustments in how they want to “receive” information from us?

4. Is more than 50 percent of our communications budget needlessly paying printing costs?

Continue reading "10 Questions to Ask About Your Church’s Communications" »

November 4, 2009

Top 5 Reasons Churches Wind Up in Court

Current legal trends that can help your church assess its vulnerabilities.

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For many years, I've closely reviewed litigation involving churches to identify patterns that pastors and leaders can use to assess their own risks and potential vulnerabilities. In 2008, the following five types of cases brought churches to court more than any others:

1. Sexual Abuse of a Minor (15 percent of cases). Sadly, this type of case is typically the No. 1 or No. 2 reason churches wind up in court every year.

2. Property Disputes (13 percent of cases).

3. Zoning (10 percent of cases).

4. Personal Injury (9 percent of cases). This is a Top 4 issue every year.

5. Tax (7 percent of cases).

Based on this ongoing analysis, churches should note the following major risk categories they face and work to evaluate (and to minimize) their own risks:

Continue reading "Top 5 Reasons Churches Wind Up in Court" »

November 2, 2009

Simple Tips to Prepare for a Pandemic

Guidance for churches as the H1N1 virus spreads.

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As a ministry leader, you may be wondering what you can do to keep your congregation healthy. Here are some important steps you can take to reduce the spread of the flu within your own faith community.

Read through the tips below, then take our free online assessment to see if your church is ready to communicate to staff and congregants during a pandemic.

From there, check out our electronic training resource, "Preparing Your Church for a Pandemic," on ChurchSafety.com.

Continue reading "Simple Tips to Prepare for a Pandemic" »

October 27, 2009

Fast Ideas for Recruiting and Retaining Volunteers

Ideas from churches at the Cultivate Conference to recruit--and keep--more help.

I'm live at the Cultivate Conference '09 in Chicago today (see my other updates on Twitter: @MattBranaugh). This gathering of a couple of hundred church leaders primarily focuses on communication inside and outside of church walls, but one of the breakout sessions in the morning looked at how to recruit and retain volunteers to fulfill various roles, including graphic design work, web development, and other strategic communication roles that churches often don't have the budget to cover.

Jami Ruth from Granger Community Church and Blair Farley from Mariners Church hosted the workshop. Here are several ideas worth noting in your church's efforts, courtesy of Jami and Blair (and some of the conference participants who shared ideas):

Continue reading "Fast Ideas for Recruiting and Retaining Volunteers" »

October 12, 2009

Engaging Congregation Members in Community Ministry

How the right planning and logistics can maximize effectiveness.

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All around the United States, congregations are reaching out to their neighbors with creative community ministry programs. Churches are providing after-school and job training programs, developing affordable housing, offering medical care, opening day care centers, and distributing food and clothing, among many other outreach efforts. In my experience, getting congregation members involved in community ministry programs is the key to their success.

The best community ministries that I have seen have “bubbled up” right out of the congregation. A small group of people may come forward with a vision for providing an after-school program, for example, or starting a free legal clinic (as was the case in one of the congregations where I served as a staff member). When people do come forward with an idea like this, it’s important for staff and lay leaders to take them seriously, and consider what it would take to move forward. Not all ministry ideas are good ones, but over the years, I have found that God can move a congregation forward into new ministry by giving vision to a small group of laypeople.

Here are several ways to develop the planning and logistics that helps shape the churchwide strategy on community outreach:

Continue reading "Engaging Congregation Members in Community Ministry" »

September 30, 2009

Should Your Church Hire a Sex Offender?

A small Kentucky church recently did. What are the implications?

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A church in Louisville, Kentucky, generated local and national media attention earlier this month, not because it allowed a convicted sex offender to attend its services, but because the church pastor decided to hire and ordain one.

WHAS-TV, a local television station, as well as CNN and newspaper wire services, covered the story when it first emerged. On Wednesday, the story picked up new steam when the Associated Press wrote its second piece about the situation (it was picked up here by MSNBC.com). During the past week, I’ve left three voice mails for Pastor Randy Meadows on the church’s main phone line, hoping to learn more about his decision, and the circumstances surrounding it. My calls haven’t been returned.

We know the following facts:

• The City of Refuge Worship Center, a small, independent congregation based in downtown Louisville, ordained Mark Hourigan on September 13. The church’s website shows he is the music minister and leader of the church’s “Pride Committee.”

• Hourigan, 41, is listed on the Kentucky State Police’s Sex Offender Registry. The site lists Hourigan’s offense as “Sexual Abuse 1st Degree,” and also notes he faced two counts. His victim was an 11-year-old boy, according to the site.

• Media reports indicate the abuse took place in 1993 and 1994. The AP’s first story, quoting an interview between Hourigan and CNN, said Hourigan told the cable network he completed a sex offender treatment program and was upfront with Meadows regarding his criminal past.

• According to the AP, “ ‘I don’t take anything lightly when it comes to someone’s past,’ Meadows told CNN. But he added, ‘God gives everyone a second and a third and fourth chance.’ ” Meadows also told the network that Hourigan will sign an agreement not to minister to children.

• The ordination drew protests from at least one abuse victims group, and the departure of at least one church deacon, who disagreed with the decision, according to media reports.

Undoubtedly, a church faces numerous challenges when a sex offender begins to attend. In ChurchSafety.com’s “Dealing with Dangerous People,” an electronic training resource, the tension that arises with a sex offender’s attendance at a church is best summed up in this way:

Continue reading "Should Your Church Hire a Sex Offender?" »

September 22, 2009

Raising the Bar in Tough Times

How church administrators can prove—and increase—the worth of their roles.

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In this uncertain economy, with so many churches scrambling to reduce expenses, the role of the church administrator inevitably will come under the bright light of scrutiny. Because of this uncertainty, church administrators need to spend time reflecting on ways to showcase—and increase—our value to the churches we serve.

Nearly half of the 1,168 churches surveyed by Your Church magazine earlier this year indicated giving at their churches was on the decline (click here for the full report). Personnel costs usually consume between 45 percent and 60 percent of a church’s budget, so that makes it fertile ground for reducing expenses. And as a senior pastor or key decision-maker looks across the staff, the cost of the church administrator might appear more tempting a fruit to pluck off the vine than other staff positions because the perception is that the administrator does not have the direct impact on ministry that other church positions offer.

The administrator usually doesn’t preach, doesn’t counsel, doesn’t meet with new families, doesn’t lead programs, or possess nearly as public of a face as other staff members. It could be suggested, albeit incorrectly in my opinion, that a church could release a church administrator and not see a direct impact to the ongoing ministries of the church. That kind of reasoning is wholly short-sighted, but perhaps understandable in tough economic times like these.

That’s why we must demonstrate our value and find ways to further expand that value, not just to lessen the likelihood we’ll lose our jobs, but also for the far more noble desire to increase our impact in Christ’s Kingdom. We want to become more valuable because we can and, because in so doing, we’ll gain the fulfillment that comes from knowing we have made a difference in our world through the Gospel.

The role of church administrator is one of efficiency and productivity. It allows the church organization to function smoothly and effectively. It involves processes and systems that indirectly, yet significantly, impact the people we serve in our churches. The church administrator often works behind the scenes to ensure resources are wisely and efficiently used. The church administrator also creates and implements policies and systems that promote harmony, decrease ambiguity and confusion, and allow for greater productivity and impact toward the church’s mission.

Here’s how to showcase these very important qualities and raise the bar even higher:

Continue reading "Raising the Bar in Tough Times" »

August 28, 2009

Pinched Paychecks

Survey: Pastors, church staff nationwide see slight pay declines.

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About half the nation’s full-time pastors report they received no salary increase in the past year, continuing a downturn in salaries among top leaders in churches, according to a new survey published by Christianity Today International. In fact, the extensive survey, publishing this fall in the 2010-2011 Compensation Handbook for Church Staff, shows a slight decline or stall in pay levels for the majority of every church employee surveyed this year.

The Compensation Handbook was developed to provide church leaders and employees with a current and reliable picture of compensation practices across a broad spectrum of American churches. It presents survey data from nearly 5,000 churches representing more than 10,000 staff members in 13 ministry positions, both full-time and part-time, ranging from pastors to childcare positions. The survey was conducted in February and March from subscribers of various Christianity Today International magazines, e-newsletters, and web channels, including Church Law & Tax Report, Church Finance Today, and Leadership, a journal for pastors and church leaders.

Among the findings:
• After a slight bump up in salaries in 2008, the new survey finds a small decline reported in 2009.

Continue reading "Pinched Paychecks" »

4 Reasons NOT to Cut Conferences

Why these events are important for your staff.

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During tough economic times, many churches are looking at cutting all travel for training and events, but that may not be the wisest decision. Here’s why:

Care. The church is about people caring for people, so your most important resource is people! They need to be trained and equipped to not only care, but guard and protect. They need to know how to identify young leaders and raise them up. They need to develop an eye for gifting and calling as well as those on the margins. Investing in people is one of the best investments you can make.

Creativity. Conferences and events are a great way to infuse your staff with engaging, innovative ideas and energy. Many events offer workshops and practical advice on how to handle the challenges of economy as well as do big things on small budgets. In addition, conferences often provide a gold mine of best practices. Skipping out may cost you more in the long haul.

Communication. Conferences and events provide your staff with a common language. Staff members sometimes struggle to put into words what they want to see changed or developed in their church. When staff members attend events together, they develop a common vocabulary and shared experiences, which are critical ingredients for innovation, growing a team, and developing a healthy congregation.

Close proximity. More conferences and events are looking for regional options in 2009 and 2010. Like Passion a few years back, more events, including Catalyst, are looking at more regional, coastal, and one-day events. That means you may be within driving distance to an enriching event—saving time and money. Keep your eyes open for events and conferences in and near your area and encourage staff to attend. In addition, keep an eye out for conferences and events that offer online attendance options or let you purchase DVDs and CDs to share with your staff.

More than ever, now is a time to embrace best practices, innovative ideas, and the encouragement of gathering with others facing similar challenges in ministry.

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